PhilCRIS questions & answers

Displays and browses the data from Philippine Civil Registry
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Answer by Saumya Sharma

Yes, PhilCris may have a separate mysql root password that you can connect to its database for setting up backup data of all transactions for data recovery and management.

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Question by Guest
9 views
March 3, 2025
Rajesh Gupta
Answer by Rajesh Gupta

To fix a database source error in PhilCRIS, you can try the following steps:

  1. Check Database Connection: Ensure that the database server is running and that you are connected to the network. Verify the database connection settings in the PhilCRIS configuration.

  2. Review Error Message: Look for specific error codes or messages as provided by PhilCRIS. These can often indicate the exact issue.

  3. Driver and Software Updates: Make sure that the necessary database drivers and the PhilCRIS software itself are up to date.

  4. Permissions: Ensure that the user account trying to access the database has the necessary permissions.

  5. Reinstall or Repair: Consider reinstalling or repairing the PhilCRIS application if the problem persists.

If none of these steps resolve the issue, consider reaching out to the PhilCRIS support team for further assistance.

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Answer by Saumya Sharma

To address your issue with PhilCRIS, try the following steps:

  1. Check for Instructions: Look for any documentation or installation guides that came with the latest version of PhilCRIS. They might have specific instructions for logging in or creating a new account.

  2. Administrator Privileges: Ensure that you are running the program as an administrator. Right-click on the PhilCRIS shortcut and select "Run as administrator."

  3. Installation Process: Double-check that the installation process was completed successfully. There might be an installation log file or error notifications to review.

  4. Configuration Files: Make sure that any configuration files from the previous version were either correctly migrated or do not interfere with the new version. It might be necessary to delete old files or clean your system before the new installation.

  5. Account Recovery: If you had an account before and can't log in, see if there's an option to recover or reset your login credentials.

  6. Contact Support: If the above steps do not resolve the issue, contact the support team for PhilCRIS. They may offer specific guidance for your situation.

  7. Reinstallation: As a last resort, consider uninstalling and reinstalling the program to ensure a fresh setup.

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Question by Guest
5K views
December 22, 2016

What are the default user name and password of PhilCRIS? I can't open it. Thanks in advance.

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Answer by Alex Urbach

I believe that you have to contact the developers in order to find out how to log-in into the application. Based on what I saw, it appears there is no public username and password. You will have to register with the National Statistics Office in order o obtain a user and password and then you can log-in.


Use the following page to get in touch with the developers: http://web0.psa.gov.ph/directory


Also, you can use the Civil Registration link as well: http://web0.psa.gov.ph/civil-registration-page

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Question by chem
393 views
December 9, 2016

I can't enter in the PhilCris the birth place in the municipality, province of the foreigner who got married to a Filipino.

Stephen Prastman
Answer by Stephen Prastman

The only thing I've found for PhilCRIS is a PDF file which explains various problems and solutions to them.


Use the following link to download the PDF file: http://www.freewebs.com/nsoquezon/nsosofts/PhilCRIS_FAQs.pdf


You also need a compatible PDF reader installed on your PC or device: http://software.informer.com/search/pdf+reader

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Question by Sonny Hernandez Bocalan
350 views
July 14, 2021

Date of Marriage Settlement - I cannot enter any date format.

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Answer by Ashish Bajaj

The issue of not being able to enter any date format in the "Date of Marriage Settlement" field could be due to a software bug or limitation. It is recommended to contact the support team of the "PhilCRIS" program for assistance in resolving this issue.

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Question by Joyce
299 views
March 17, 2024

How to type enye in the name

Swati Dubey
Answer by Swati Dubey

To type "enye" in the name using PhilCRIS for Windows, you can use the following keyboard shortcut:

  1. Hold down the Alt key
  2. Press the numbers 0241 on the numpad
  3. Release the Alt key

This will produce the ñ character in your name.

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Question by Guest
240 views
December 15, 2021
Swati Dubey
Answer by Swati Dubey

It is possible to update PhilCRIS using a USB. To do so, you may need to visit the official website of PhilCRIS or contact their customer support for specific instructions on how to update the software using a USB.

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Question by Guest
235 views
March 10, 2024

Hi, how can I adjust the age limit space on death cert? it only limit to 99 years old, but we are registering 102 years old.

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Answer by Ashish Bajaj

Unfortunately, without knowing more about the specific software program PhilCRIS, it is difficult to provide a direct answer. However, you may want to consult the program's user manual or contact the technical support team for assistance on adjusting the age limit on a death certificate.

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Question by You Cares
221 views
February 29, 2024

How to open our philcris account to another PC? We have new PC and we want to open our parish Philcris account to that PC but we cannot open it.

Pooja Bajaj
Answer by Pooja Bajaj

To open your PhilCRIS account on another PC, you will need to install the PhilCRIS software on the new computer and then log in using your account credentials. If you are experiencing difficulty opening the account on the new PC, you may need to contact the PhilCRIS support team for assistance.

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