PhilCRIS questions & answers

Displays and browses the data from Philippine Civil Registry
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Question by Guest
80 views
July 24, 2025

persistfile. save failed . code 0x80070005 access is denied

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Answer by Akash Shah

Regarding the error message "error in installing. persistfile. save failed . code 0x80070005 access is denied" during the installation of PhilCRIS on Windows, this typically indicates a permission issue. The following steps might help resolve this issue:

  1. Run as Administrator: Right-click the installation file for PhilCRIS and select "Run as administrator" to give it the necessary permissions.

  2. Check User Permissions: Ensure that your user account has the necessary permissions to install software. You might need administrative privileges.

  3. Antivirus/Firewall: Your antivirus software or firewall could be blocking the installation. Temporarily disable them and try installing again, but remember to enable them afterwards.

  4. Windows Updates: Ensure that your Windows operating system is up to date, as missing updates could cause installation issues.

  5. Check Disk Space: Make sure you have enough free disk space on your system drive to accommodate the installation.

  6. Consult Logs: Check the installation logs if available. They might provide more details about what is causing the error.

If the issue persists, consider contacting PhilCRIS support for further assistance.

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Question by Guest
41 views
May 26, 2025

we upgraded our pc recently and transfered the philcris components on to the new pc, but when we generate files for transmittal it generates nothing but says the generation was succesfull

Swati Dubey
Answer by Swati Dubey

To address the issue with PhilCRIS not generating transmittal items after transferring to a new PC, you can try the following steps:

  1. Check Software Version: Ensure that you have the correct and latest version of PhilCRIS compatible with your new operating system.

  2. Reinstall PhilCRIS: If possible, try reinstalling the PhilCRIS application on the new PC to ensure all components are correctly installed.

  3. Verify Data Transfer: Ensure that all data and configurations were correctly transferred from the old PC to the new one. This includes checking file paths and necessary permissions.

  4. Check Compatibility: Confirm that the new PC meets all necessary requirements for running PhilCRIS, including any dependencies.

  5. Permissions and Access: Make sure that the user account running PhilCRIS has the necessary permissions to access and modify the required directories.

  6. Error Logs: Check the application or system error logs for any messages that might provide more details about why the files are not being generated.

  7. Contact Support: If the problem persists, consider reaching out to PhilCRIS technical support for assistance specific to your situation and environment.

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Question by Ross
65 views
May 20, 2025

What is the database source settings to connect my workstation to server?

Usha Kumari
Answer by Usha Kumari

To answer the user’s question about the program "PhilCRIS" and database source settings:


The specific database source settings needed to connect a workstation to a server in PhilCRIS can depend on your organization's network configuration and database management system. Generally, you would need the following information:

  1. Server Name or IP Address: The network location of the database server.
  2. Database Name: The specific database you are connecting to within the server.
  3. Authentication Method: The type of authentication used (e.g., Windows Authentication or SQL Server Authentication).
  4. Username and Password: Credentials used to access the database, if not using Integrated Security.
  5. Port Number: The port through which to connect, usually default unless specified otherwise by your database admin (e.g., 1433 for SQL Server).

It is recommended to consult with your IT department or database administrator to ensure you have the correct settings and access permissions.

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Question by Guest
6K views
December 22, 2016

What are the default user name and password of PhilCRIS? I can't open it. Thanks in advance.

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Answer by Alex Urbach

I believe that you have to contact the developers in order to find out how to log-in into the application. Based on what I saw, it appears there is no public username and password. You will have to register with the National Statistics Office in order o obtain a user and password and then you can log-in.


Use the following page to get in touch with the developers: http://web0.psa.gov.ph/directory


Also, you can use the Civil Registration link as well: http://web0.psa.gov.ph/civil-registration-page

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Question by Sonny Hernandez Bocalan
463 views
July 14, 2021

Date of Marriage Settlement - I cannot enter any date format.

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Answer by Ashish Bajaj

The issue of not being able to enter any date format in the "Date of Marriage Settlement" field could be due to a software bug or limitation. It is recommended to contact the support team of the "PhilCRIS" program for assistance in resolving this issue.

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Question by chem
442 views
December 9, 2016

I can't enter in the PhilCris the birth place in the municipality, province of the foreigner who got married to a Filipino.

Stephen Prastman
Answer by Stephen Prastman

The only thing I've found for PhilCRIS is a PDF file which explains various problems and solutions to them.


Use the following link to download the PDF file: http://www.freewebs.com/nsoquezon/nsosofts/PhilCRIS_FAQs.pdf


You also need a compatible PDF reader installed on your PC or device: http://software.informer.com/search/pdf+reader

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Question by Joyce
366 views
March 17, 2024

How to type enye in the name

Swati Dubey
Answer by Swati Dubey

To type "enye" in the name using PhilCRIS for Windows, you can use the following keyboard shortcut:

  1. Hold down the Alt key
  2. Press the numbers 0241 on the numpad
  3. Release the Alt key

This will produce the ñ character in your name.

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Answer by Akash Shah

To view the saved data from a previous installation of PhilCRIS in the newly installed PhilCRIS, you will typically need to locate the backup or data file from the previous installation. Here are general steps you can follow:

  1. Locate the Backup or Data File: Look for the PhilCRIS backup or database file on your computer. This could be in a default backup folder specified by the program, or wherever you might have manually saved backups.

  2. Transfer the File: Copy the backup/data file to a location on the same computer where the new PhilCRIS is installed, if it is not already there.

  3. Import Data: Open the newly installed PhilCRIS, and use the import or restore function to bring in the old data. This option is usually available in the program's menu, titled something like "Restore Data" or "Import Backup."

  4. Follow Program-Specific Instructions: If PhilCRIS has specific documentation or instructions on how to restore or import data, follow those guidelines, as they will be tailored to the software's needs.

If you encounter issues or need specific guidance, it might be useful to contact PhilCRIS support or consult their user documentation for detailed instructions.

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Question by Guest
294 views
December 15, 2021
Swati Dubey
Answer by Swati Dubey

It is possible to update PhilCRIS using a USB. To do so, you may need to visit the official website of PhilCRIS or contact their customer support for specific instructions on how to update the software using a USB.

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Question by Guest
288 views
March 10, 2024

Hi, how can I adjust the age limit space on death cert? it only limit to 99 years old, but we are registering 102 years old.

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Answer by Ashish Bajaj

Unfortunately, without knowing more about the specific software program PhilCRIS, it is difficult to provide a direct answer. However, you may want to consult the program's user manual or contact the technical support team for assistance on adjusting the age limit on a death certificate.

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